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In today's competitive environment, retailers can't afford to lose a sale - and a loyal customer - due to unavailability of merchandise. Proper inventory management plays a central role in every retailer's need to satisfy their customers. »

We taste-test and judge each product based on seven criteria. Products that receive an 85 or above will be considered a hit, and those that receive a 95 and above will be "rising stars." »

It might be cold outside, but it's time to think about summer barbecues and outdoor entertaining. So how's your inventory looking for the season ahead? We've got some ideas for you.  »

I'm writing this article in December on a snowy day in New Hampshire, and I suspect all of you on this very day are busy selling lots of product, making all the registers ring and sing. More! More! More! Just one more sale and we'll be on our sales plan. Let's beat the plan! »

"Location, location, location." Those are the three magic words in real estate and also in bricks-and-mortar retailing. But today, we are in a wireless age and things are changing.  »

"She's got such a bad attitude!" "He gets his work done but it's clear he doesn't really care about the store." "We're looking for team players, not drama queens, victims or martyrs!" When we say or hear the phrases above, most of us have a pretty clear image in our minds. We can tell a "bad" attitude from a "positive" attitude with our eyes closed, right? So why can it be so difficult to get employees to change their "bad" attitudes?  »

When I think about inspiring sales, the first thing that comes to mind is how to give great service to our customers. I equate sales with service and firmly believe that the better the service we provide to our customers, the stronger our sales results will be.  »