The Great Atlantic & Pacific Tea Co. (A&P) brought its new
store design to Holmdel, N.J., in Monmouth County on Friday,
unveiling a renovated A&P store that seeks to mimic a European
market, reports the Asbury Park Press.
The multimillion-dollar renovation project at the A&P Fresh
Market on Route 35 took nearly a year to plan and four months to
complete -- while the store remained open. It increased the store's
emphasis on fresh food, expanding the produce and deli
departments.
"It is also about a fresh new way of shopping in regards to the
flow of the store, the look of the store, the decor, the whole
balance of shopping," said Paul Wiseman, senior vice president of
store operations. "Fresh foods are becoming more and more important
to today's consumers."
Similar to European markets, the store is divided into 17 "walking
street"-style markets within the store, such as artisan breads, an
expanded cheese shop, chocolates, seafood and sushi, and prepared
food. It also features lower shelving, which enables customers to
see across the length of the store.
Dropped ceilings in areas such as the deli and produce become
"intimate sort of boutique areas," said Jennifer MacLeod, senior
vice president of marketing and communications at Great Atlantic
& Pacific Tea Co.
The format eliminates long supermarket aisles.
"It makes all the product visible when you go in there," said
MacLeod. "You are not hunting and pecking looking for food.
"It is more sort of an organic welcoming feel than just straight
lines and harried corners, so it really is a much more comfortable
store to shop in," she said.
The store also includes a Starbucks Cafe with a seating area and a
fireplace, and a pharmacy.
The format was unveiled last year at the company's store in Park
Ridge. Executives say the company chose the Holmdel location, its
second, because of the area's demographics and the store's
success.
"There is a good mix of customers," MacLeod said. "You have some
very value-conscious customers, but you've also got a demographic
that wants great cheese or wants some high-end meat product or
high-end seafood product, so the focus on the fresh offer is really
key to this store."
Retail analyst Burt Flickinger III said A&P's new format is a
good alternative to Whole Foods, which has a store in Middletown,
and Trader Joe's.
Montvale-based A&P, which has struggled in the past, has
embarked on a turnaround since Eric Claus, who had led the
company's successful Canadian business, became president and chief
executive officer in 2005. Great Atlantic & Pacific Tea
purchased Pathmark Stores last year.
The company began a program to renovate its stores about three
years ago. MacLeod said there are no plans to add the new format to
other A&P stores in Monmouth or Ocean County, but it will be
replicated in other New Jersey locations.
The new fresh format is "very compelling for consumers" and should
be successful, said Flickinger, managing director of Strategic
Resources Group.
"If this store is successful, it should be a catalyst to help
A&P turn the corner and be much more successful at the end of
this decade and the next decade than they were in the second half
of the 20th century," Flickinger said.
Some customers in the store on Friday morning said they liked the
improvements.
"It's clean. Everything is orderly. The food is fresh," said
Middletown resident Celina Ricardo. "Everything is like new. It's
just so different from all the other stores."





