Private label, as a brand, certainly has come a long way. Evidence
that many stores brands can now rival iconic national brands is on
display in the latest Hartman Group report, "Private Label 2010:
Redefining Meaning of Brand."
"In many instances, shoppers no longer can distinguish between
national and private-label brands," says Hartman Group's senior
vice president, Michelle Barry, Ph.D. "What's most interesting is
not so much the fact that it's happening, but that people don't
really care that they don't know the difference. The importance of
branding and, to some extent, the badge value of brands in the
past, is quickly giving way to a greater emphasis on the
product and the overall experience controlled by the
retailer."
While the vast majority of shoppers are able to correctly identify
many legacy national brands such as Tropicana and Kashi, only
one-fourth of shoppers can correctly identify newer or specialty
brands as national brands such as Seventh Generation, Method or
Muir Glen.
"A lot of retailers want 'credit' for their private-label brands,
which many aren't receiving," says Barry. "This clearly points to
new opportunities for private-label brands to dominate newer
categories such as the natural/organic marketplace, sustainability
or functional foods. The ultimate success here will be in
retailers' ability to manage store brands as 'brands' rather than
merely a product with a store name on the label."
The report presents the consumer perspective on private label that
includes:
• Impact of the economy [on] private label
• New consumer definition of "value"
• Key drivers of private label and national brand usage
• Private label adoption pathway
• Brand switching
• 31 category-level examples and brand score cards
What's the Lesson?
While private label has come far as a brand, there are seemingly
boundless opportunities that lie ahead. What does this mean for
manufacturers and retailers?
For retailers:
A lot of retailers want "credit" for their private-label brands,
which many are not receiving. However, this clearly points to new
opportunities for private-label brands to dominate newer categories
such as natural/organic, sustainability or functional foods. The
ultimate success here will be in retailers' ability to manage
private label as "brands" rather than as a product with the store's
name slapped on the label. In other words, work to shift the
numbers further where store brands are misidentified as national
brands -- then you know the job is well done.
For manufacturers:
Not all is gloom and doom for national brands. In fact, we [the
Hartman Group] believe the future can be quite rosy. As national
brands contemplate future competitive strategies, keep in mind that
you [the manufacturer], not retailers, have consumers' permission
to be the expert on food and food culture. Consumers want national
brands to become more relevant and reclaim their expertise in food:
be the expert in cheese, be the expert in cookies, etc. So, go back
to your roots. Do what you have always excelled at: innovation and
shopper marketing. A vast land of untapped potential awaits CPG
companies by reimagining eating occasions and identifying new ones
where brands, products or categories did not play before. Within
these new or reimagined occasions are many instances and categories
CPG companies have yet to recognize. One occasion at a time, this
is the pathway to capture incremental growth opportunities.
To learn more about the Hartman Group, visit www.hartman-group.com.





