While the economic downturn is affecting everyone, not all
consumers are responding in the same way. In this two-part report
from The Nielsen Company, we'll look at how some marketers are
finding opportunities in these tough times. (Part Two will appear
in this Friday's edition of TGR's Dispatch.)
With the country's economy in the midst of a long-term recession,
the behavior of American consumers is changing, notes Howard
Shimmel, Nielsen's senior vice president, client insights, and the
author of the report. The consumer confidence index reached an
all-time low at the end of 2008, and spending is dropping rapidly.
Although the downturn is seemingly affecting everyone, consumers
actually respond in ways that vary significantly. And while almost
everybody is cutting back, there are many different methods to trim
costs. Looking at these differences can create opportunities for
manufacturers and advertisers, even during a prolonged recession.
All Consumers are Not Alike
In order to analyze how the economic downturn is affecting
consumers differently, Nielsen created a segmentation that divided
households into groups based on their behavior and reaction to the
decline. The recession analysis groups consumers into eight
segments. The segments range from the "Recession
Indifferent" -- those who do not alter their purchasing habits
at all -- to the "Panic Stricken," those who take drastic
action to greatly reduce living expenses and cut back in all
departments to do whatever it takes to save money.
The remainder six consumer groups are classified by their saving
methods and are categorized as:
Recession Insensitive -- only slightly affected by the downturn
and will cut back on spending for luxuries such as entertainment
and dining out.
Switch to Private Label -- tend to be younger, larger
households known as "young, bustling families" and often represent
plain, rural living. They buy generic brands or store labels.
Light Coupons & Sales -- typically represent older and
smaller households who take advantage of light coupons and sales.
Stock-up & Save -- generally older couples who live in a
comfortable affluent situation and are know as "empty nesters."
This group remains loyal to name brands, but depends on coupons and
sales to stock up while they can.
Switch Stores for Best Deal -- consumers who typically live
in cosmopolitan centers and will switch stores looking for the best
deal.
Brand Disloyal/Promo Sensitive -- these consumers will
switch from name brands to generics or brands on sale looking for
the best deal.
More Than Just Income Level
Income alone does not have a direct correlation with the economic
impact segmentation. More than half (57 percent) of the "Stock Up
& Save" consumers earn over $50,000 per year, compared to only
47 percent of the those in the "Recession Insensitive" group.
Likewise, a higher percentage of people with lower incomes are in
the "Switch to Private Label" group than in the "Panic Stricken"
segment. Other characteristics such as household size, age and
location are also factors in consumers' ability to tolerate a
recession. Which is why trying to reach "Recession Indifferent"
consumers with an advertisement by targeting higher incomes is
probably not efficient.
With the consumer landscape divided between consumers who seem to
be minimally impacted by the recession and those who are extremely
impacted, it's vital for advertisers to effectively reach those
consumers who will continue to spend through these tough
times.
Stay Tuned for Part Two on Friday, May 1…





